Privacy Policy
Learn how Certified Translations Canada Inc. collects, uses, stores, and protects your personal information and documents in accordance with applicable privacy laws.
Overview
This Privacy Policy describes how Certified Translations Canada Inc. (“we”, “us”, or “our”) collects, uses, and protects your personal information when you visit our website:
https://certifiedtranslationscanada.com
We are committed to protecting your privacy in accordance with applicable Canadian privacy laws, including the Personal Information Protection and Electronic Documents Act (PIPEDA).
By using our website or services, you consent to the practices described in this Privacy Policy.
Information We Collect
Personal Information
- Full name
- Email address
- Phone number
- Billing and shipping address
- Uploaded documents and files (e.g., IDs, certificates)
- Payment information (processed securely through third-party providers)
Technical Information
- IP address
- Browser type
- Device information
- Website usage data (pages visited, interactions)
Purpose of Collection
- Processing and completing your orders
- Communicating with you regarding your services
- Providing customer support
- Maintaining business records
- Improving our website and services
We do not use your personal documents for any purposes unrelated to the services you request.
Consent
By providing your personal information, you consent to its collection, use, and disclosure as described in this Privacy Policy.
You may withdraw your consent at any time, subject to legal or contractual restrictions.
Confidentiality of Documents
- Your documents are used only for translation services
- Access is restricted to authorized personnel
- Information is never sold or rented
Sharing of Information
- Secure third-party providers (payment processors)
- Legal requirements
International Data Transfers
Your data may be processed outside Canada.
Data Retention
We retain data only as long as necessary for services and legal compliance.
Data Security
- Secure storage
- Restricted access
- Encrypted systems
No system is completely secure.
Data Breach
We will notify affected individuals where required by law.
Your Rights
- Access data
- Correct data
- Delete data
- Withdraw consent
Cookies & Analytics
Used for functionality, analytics, and experience improvement.
Third-Party Services
Third-party providers follow their own policies.
Children’s Privacy
We do not knowingly collect data from minors.
Changes to Policy
Updates will be posted on this page.