Security Policy

At Certified Translations Canada Inc., we recognize the importance of protecting your personal information, documents, and payment data.

We implement reasonable administrative, technical, and operational safeguards to ensure that your information is handled securely and confidentially.

While no system can be completely secure, we continuously review and improve our processes to maintain a high level of protection.

All data transmitted through our website is protected using industry-standard encryption protocols (HTTPS/TLS).

This includes:

• Information submitted through forms
• Uploaded documents
• Communications between your browser and our systems

This helps prevent unauthorized interception during transmission.

We understand that your documents may contain highly sensitive personal or legal information.

We take reasonable steps to ensure that:

• Documents are used only to provide requested services
• Files are stored in secure systems or platforms
• Access is limited to authorized personnel assigned to your project

We do not use your documents for any purpose unrelated to your service.

Access to client data is strictly controlled:

• Only authorized personnel and assigned translators can access files
• Access is granted on a need-to-know basis
• Internal handling of documents follows confidentiality standards

All individuals involved in handling client documents are expected to maintain strict confidentiality.

We retain documents and personal information only for as long as necessary to complete the requested service and maintain business records.

Where appropriate, files may be securely deleted or removed from active systems after completion of the service.

All payments are processed through reputable third-party payment providers.

• We do not store credit card or banking information
• Payment data is handled directly by secure, certified processors

We maintain reasonable system security practices, including:

• Regular software updates
• Monitoring for unusual or unauthorized activity
• Use of secure platforms and tools

These measures help reduce the risk of unauthorized access.

We may use reputable third-party providers for:

• Payment processing
• Website functionality
• Analytics

These providers may process data in accordance with their own privacy and security standards.

Where necessary, information may be stored or processed outside of Canada.

We are committed to maintaining the confidentiality of all client information.

We do not sell, rent, or disclose your documents or personal data, except:

• As required to complete your requested service
• When required by law

While we implement strong safeguards:

• No system can be guaranteed to be completely secure
• Data transmitted over the Internet may carry inherent risks

By using our services, you acknowledge and accept these limitations.

If you believe there is a security issue or concern, please contact us immediately so we can investigate and respond appropriately.

Certified Translations Canada Inc.

Website: https://certifiedtranslationscanada.com

Email: [email protected]

447 Mill Street, Richmond Hill, ON, L4C 7X5